Xylene E.

I help businesses deliver exceptional customer experiences, stay organized, set appointments, and support sales growth. I am a Customer Service and Sales Development VA with 5+ years of experience in supporting customers, managing inquiries, improving sales, setting appointments, and handling administrative tasks. I help businesses save time, stay organized, improve customer experiences, and keep their operations running smoothly. What I can help you with: -Customer service -Chat, Email, and Phone Support -Cold Calling -Appointment Setting and Calendar Management -Sales Support and Lead Management -Follow-ups and Customer Communication -CRM Management and Data Entry -Issue Resolution and Complaint Handling -Email and Calendar Management -Using AI tools such as ChatGPT to improve productivity and efficiency I’m proficient in Google Workspace, Slack, CRM platforms (GHL, Salesforce), and AI-powered tools, and I’m comfortable learning new software and adapting to different business processes. What you can expect from me is professional communication, reliability, attention to detail, initiative, and a strong commitment to getting the job done correctly and on time. Whether you need someone to take care of your customers, support your sales process, or handle your day-to-day virtual assistant tasks, I’m ready to help you save time and keep your business running smoothly.