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Talya M.
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Talya M.

Virtual Assistant | Email Support | Transcription & Administrative

I am a detail-oriented professional with over 5 years of experience supporting US-based businesses in medical records management, audio transcription, accounts receivable, data entry, and administrative operations. With a Bachelor’s degree in English Language and Literature Education, I bring strong communication, proofreading, and language skills alongside extensive experience in healthcare documentation and business administration. Medical Audio Transcription & Documentation I have hands-on experience transcribing audio recordings from medical providers into accurate, organized written documentation. My work requires careful listening, precise interpretation of medical terminology, proofreading, and strict attention to accuracy and formatting. Medical Records & Healthcare Administration I have extensive experience reviewing medical records, identifying documentation discrepancies, maintaining electronic medical records (EMRs), and supporting medical billing workflows. I am proficient in handling protected health information (PHI) in accordance with HIPAA requirements and have worked with AI-powered documentation tools such as RITA. Accounts Receivable & Data Entry My experience includes invoice management, payment tracking, documentation verification, data cleanup, and maintaining accurate financial and administrative records. I am comfortable working with high volumes of information while maintaining accuracy and efficiency. Administrative & Virtual Assistance I have supported US-based businesses through CRM management, client communications, appointment scheduling, follow-ups, and administrative coordination. I am familiar with platforms including Zoho, HubSpot, Google Workspace, Microsoft Excel, and other digital productivity tools. How I Can Support Your Business: Audio transcription and transcript proofreading Medical records management and EMR data entry Medical billing and accounts receivable support Data entry, data validation, and document cleanup Proofreading, editing, and quality assurance CRM management and database organization Appointment scheduling and administrative assistance Invoice processing and payment tracking I am dependable, highly organized, and comfortable working independently in fast-paced, remote environments. Whether you need accurate transcriptions, organized medical documentation, or reliable administrative support, I am committed to delivering high-quality work with professionalism and attention to detail.

🇯🇲Spanish Town, Jamaica$12/hr100% JSSSince Apr 2026

Earnings and projects

MRR
$194

Last 6 months ÷ 4.8 months active (since Jun 2026)

World#114,468 / 412k
🇯🇲Country#311 / 1,010
Revenue, last 30 days
$0

Last 6 months: $928

Total earnings
$938

Billed in all: $1k

World#397,956 / 412k
🇯🇲Country#990 / 1,010
Per project
$469

$464 in the last 6 months

World#188,677 / 412k
🇯🇲Country#564 / 1,010
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇯🇲Country#127 / 1,010
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇯🇲Country#700 / 1,010

Earnings, last 30 days

$1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$980$1,000$1,020$1,040Oct 8Oct 23Nov 7

Skill rankings: Top 20% in Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #65Front Desk156 freelancers · 🇯🇲 #3Top 42%
  2. #213Transcript674 freelancers · 🇯🇲 #1Top 32%
  3. #323Payment Processing834 freelancers · 🇯🇲 #3Top 39%
  4. #391Medical Records807 freelancers · 🇯🇲 #4Top 48%
  5. #417EMR Data Entry945 freelancers · 🇯🇲 #3Top 44%
  6. #445English Tutoring1,784 freelancers · 🇯🇲 #5Top 25%
  7. #481Receptionist Skills1,446 freelancers · 🇯🇲 #8Top 33%
  8. #532Real Estate Cold Calling1,357 freelancers · 🇯🇲 #8Top 39%