Jorge J.

I’m a Personal Injury Case Manager and Intake Specialist experienced in supporting law firms with both pre-litigation and litigation processes. Whether you need help managing active cases, drafting demand letters, or converting leads into signed clients, I can help. • Experienced in Personal Injury case management from intake through litigation • Skilled in drafting demand letters, handling medical records & billing, and insurance communication • Strong background in client communication (calls, follow-ups, updates) and high-volume intake I have hands-on experience using Clio, Filevine, and Lead Docket to manage cases, track tasks, and maintain organized and efficient workflows. • Full case management support, including deadlines, documentation, and case tracking • Intake screening, lead qualification, and client onboarding • Clear and professional communication to ensure a smooth client experience Regular communication is important to me, so I focus on keeping both clients and attorneys informed while ensuring cases move forward efficiently.