Takashi T.

Hi, I’m Takashi — a results-driven Customer Support Specialist, Technical Support Representative, and Cold Caller with 9+ years of experience helping businesses improve customer satisfaction and generate qualified leads. I’ve worked with companies like Concentrix, Quantrics, TPG Telecom, and The Results Companies, handling high-volume inbound and outbound calls, resolving technical and billing concerns, and consistently meeting performance targets. I've also worked as a Real Estate Virtual Assistant, specializing in cold calling, lead qualification, and appointment setting. I deliver top-notch customer support with a strong focus on clear communication, fast issue resolution, and creating positive customer experiences. Here’s what I can bring to your business: ✔ Customer Support (Phone, Chat, Email) ✔ Technical Troubleshooting (Internet, Telecom, Account Issues) ✔ Cold Calling & Appointment Setting ✔ Lead Qualification & Objection Handling ✔ CRM Management & Accurate Data Entry ✔ Escalation Handling & Conflict Resolution I’m known for my reliability, strong accountability, and ability to work independently in remote environments. I manage high call volumes efficiently while maintaining quality, accuracy, and professionalism in every interaction. If you're looking for someone who can support your customers, generate leads, and help grow your business, let’s connect. I’d be glad to contribute to your team’s success 🚀