Back to leaderboardLast snapshot: Nov 7
Ana Valeria N.
I am an experienced customer service representative.
Dynamic Customer Service Representative with demonstrated expertise. Proficient in problem resolution and active listening, I have successfully enhanced customer loyalty by empathetically addressing complaints and swiftly resolving inquiries to improve overall satisfaction. My skills in technical support, combined with my ability to manage high-pressure situations, ensure a consistently positive service experience for all clients.
🇲🇽Hermosillo, Mexico$9/hr75% JSSSince Apr 2026
Earnings and projects
MRR
$1,089$1.1k
Last 6 months ÷ 6
World#44,589 / 412,022 / 412k
🇲🇽Country#578 / 3,563 / 3,563
Revenue, last 30 days
$1,115$1.1k
Last 6 months: $6.5k
World#38,969 / 412,022 / 412k
🇲🇽Country#534 / 3,563 / 3,563
Total earnings
$7,142$7.1k
Billed in all: $7,563$7.6k
World#224,609 / 412,022 / 412k
🇲🇽Country#2,057 / 3,563 / 3,563
Per project
$7,142$7.1k
$6.5k in the last 6 months
World#23,766 / 412,022 / 412k
🇲🇽Country#324 / 3,563 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇲🇽Country#955 / 3,563 / 3,563
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇲🇽Country#2,774 / 3,563 / 3,563
Earnings, last 30 days
$7.6k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 16% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #2,030Technical Support11,267 freelancers · 🇲🇽 #36Top 18%🇲🇽#36 of 142
- #5,935Customer Service37,167 freelancers · 🇲🇽 #129Top 16%🇲🇽#129 of 560