Erika G.

Virtual Assistant and Administrative Support Specialist with experience providing professional, efficient, and customer-focused assistance. I help businesses improve customer satisfaction through excellent communication, problem-solving, and organized administrative support. My experience includes email and chat support, WhatsApp Business communication, customer follow-up, data entry, document management, and administrative tasks. I am proficient in Google Workspace, Microsoft Office, and remote collaboration tools. I am reliable, detail-oriented, proactive, and committed to delivering high-quality results. My goal is to support businesses by providing outstanding customer service and efficient administrative assistance. I am building Marvia, my personal brand focused on virtual assistance and IT support, while helping clients deliver organized, efficent and reliable solutions