Nhel Bryn R.
Fraud Mitigation, Loan Processing, Banking Digital Assist
I have over nine years of experience in customer service and support, with a focus on enhancing client experiences and resolving issues efficiently. My background includes roles in major financial institutions, where I handled high-risk fraud cases and managed teams to deliver exceptional service. I thrive in fast-paced environments and excel at both communication and strategic problem-solving. My experience as an Assistant and Customer Experience Associate has sharpened my ability to navigate complex challenges while maintaining a customer-first mindset. If you are seeking a professional who can bring structure to your support operations and foster positive client interactions, I am here to help. Let's collaborate to elevate your customer service standards and drive satisfaction.
Earnings and projects
Last 6 months ÷ 4.3 months active (since Jun 2026)
Last 6 months: $6.2k
Billed in all: $6,588$6.6k
$2.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Know Your Customer
Ranked by MRR among everyone on Upwork with the skill.
- #11Know Your Customer168 freelancers · 🇵🇭 #6Top 7%🇵🇭#6 of 69
- #16Anti-Money Laundering185 freelancers · 🇵🇭 #8Top 9%🇵🇭#8 of 48
- #38Underwriting272 freelancers · 🇵🇭 #14Top 14%🇵🇭#14 of 103
- #66Due Diligence667 freelancers · 🇵🇭 #8Top 10%🇵🇭#8 of 84