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Nhel Bryn R.

Nhel Bryn R.

Fraud Mitigation, Loan Processing, Banking Digital Assist

I have over nine years of experience in customer service and support, with a focus on enhancing client experiences and resolving issues efficiently. My background includes roles in major financial institutions, where I handled high-risk fraud cases and managed teams to deliver exceptional service. I thrive in fast-paced environments and excel at both communication and strategic problem-solving. My experience as an Assistant and Customer Experience Associate has sharpened my ability to navigate complex challenges while maintaining a customer-first mindset. If you are seeking a professional who can bring structure to your support operations and foster positive client interactions, I am here to help. Let's collaborate to elevate your customer service standards and drive satisfaction.

🇵🇭Quezon City, Philippines$7/hr90% JSS5.00 (2)Since Apr 2026

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 4.3 months active (since Jun 2026)

World#33,887 / 412k
🇵🇭Country#5,181 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $6.2k

World#30,278 / 412k
🇵🇭Country#4,911 / 56.3k
Total earnings
$6.3k

Billed in all: $6.6k

World#235,604 / 412k
🇵🇭Country#37,317 / 56.3k
Per project
$2.1k

$2.1k in the last 6 months

World#74,544 / 412k
🇵🇭Country#15,618 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
3
0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$6.6k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5k$6k$7kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Know Your Customer

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Know Your Customer168 freelancers · 🇵🇭 #6Top 7%
  2. #16Anti-Money Laundering185 freelancers · 🇵🇭 #8Top 9%
  3. #38Underwriting272 freelancers · 🇵🇭 #14Top 14%
  4. #66Due Diligence667 freelancers · 🇵🇭 #8Top 10%