Maron Janell C.
Customer Service Support | General Virtual Assistance Services
I am a versatile Customer Service Representative and Virtual Assistant with a decade of experience in customer service and technical support within the BPO industry. My expertise lies in delivering exceptional service while efficiently managing administrative tasks to enhance client satisfaction. I excel at resolving issues promptly, streamlining processes, and ensuring a smooth workflow for businesses. My background includes roles as a Customer Service Representative, Escalations Supervisor, and Content Moderation, giving me a broad skill set to tackle diverse challenges. If you're looking for a detail-oriented professional who can elevate your operations and provide seamless support, let's discuss how I can contribute to your success.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.2k
Billed in all: $8,787$8.8k
$8.2k in the last 6 months
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 8% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #158Content Moderation1,144 freelancers · 🇵🇭 #74Top 14%🇵🇭#74 of 514
- #572Customer Satisfaction3,986 freelancers · 🇵🇭 #275Top 14%🇵🇭#275 of 1,816
- #730Phone Communication6,538 freelancers · 🇵🇭 #298Top 11%🇵🇭#298 of 2,978
- #732Phone Support5,089 freelancers · 🇵🇭 #380Top 14%🇵🇭#380 of 2,568
- #1,443Technical Support11,267 freelancers · 🇵🇭 #769Top 13%🇵🇭#769 of 6,366
- #1,494Online Chat Support11,527 freelancers · 🇵🇭 #887Top 13%🇵🇭#887 of 6,896
- #1,855Email Support14,954 freelancers · 🇵🇭 #1,110Top 12%🇵🇭#1,110 of 8,734
- #4,134Data Entry53,630 freelancers · 🇵🇭 #1,994Top 8%🇵🇭#1,994 of 21,670