Era F.

Strong expertise in community management, customer engagement, and online relationship building across various platforms. Excellent interpersonal communication and content moderation skills, fostering positive and active digital spaces. Proven ability to plan, organize, and execute social media activities, balancing multiple priorities with precision and creativity. Proficient in Canva and Google Workspace tools for efficient content creation, collaboration, and reporting. Experienced in social media group management, maintaining engagement and brand consistency within active Facebook communities. Skilled in managing e-commerce operations on Lazada, Shopee, and Shopify, including listings, orders, and customer service. Strong internet research, data management, and analytics interpretation capabilities to support marketing and community growth strategies. Familiar with GDS Amadeus and airline ticketing systems, demonstrating versatility across customer service and digital operations.