Nataly T.
Operation Management and Customer Service Support
Administrative & Commercial Coordinator | Operations | Executive Support I am a bilingual administrative and commercial professional with experience in customer service, sales support, commercial coordination, operations, and client and supplier management. Throughout my career, I have worked in both remote and in-person environments, supporting customers, coordinating orders and services, managing administrative processes, and maintaining strong professional relationships with clients and suppliers. My experience includes customer support, commercial follow-up, quotations, invoicing, order coordination, logistics support, documentation, and daily operational assistance. I have also worked in remote customer service roles, where clear communication, organization, responsiveness, and the ability to solve problems independently were essential. I am a native Spanish speaker and have a high level of English proficiency, allowing me to communicate confidently and professionally with both Spanish- and English-speaking customers, colleagues, and business partners. I consider myself organized, dependable, adaptable, and strongly focused on providing a positive customer experience. I am comfortable managing multiple responsibilities at the same time while maintaining attention to detail and professional communication. Key Skills: Customer Support (email & client communication) Account Management and client coordination Email and calendar management Data entry and report creation Team coordination and task organization Process improvement and workflow optimization Social media support and content assistance eCommerce customer support and operations Customer and supplier relationship management Commercial and sales support Order and service coordination Administrative and operational support I am interested in opportunities where I can contribute my experience in customer service, commercial operations, and administrative coordination while continuing to develop professionally in an international and dynamic environment.
Earnings and projects
Last 6 months ÷ 2.5 months active (since Aug 2026)
Last 6 months: $3.8k
Billed in all: $4,104$4.1k
$1.9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 3% in Transcript
Ranked by MRR among everyone on Upwork with the skill.
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