Kenechukwu E.

Struggling with unqualified leads, missed follow-ups, a disorganized CRM, or customer inquiries that never get resolved? Every missed follow-up is a potential lost sale. Every unqualified meeting wastes your team's time. And every unresolved customer issue puts your reputation and retention at risk. I help SaaS companies, startups, agencies, real estate businesses, and service providers build stronger sales pipelines, organize customer data, and improve customer communication through B2B lead generation, CRM management, appointment setting, and customer support. With 5+ years of experience across outbound sales, customer service, and business development, I understand what happens between finding a prospect, booking a meeting, closing an opportunity, and maintaining the customer relationship. 𝐌𝐘 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 & 𝐑𝐄𝐒𝐔𝐋𝐓𝐒 ✓ Experience conducting 150+ outbound calls daily, generating leads, qualifying prospects, and supporting appointment scheduling. ✓ Managed 50+ customer inquiries weekly across phone, email, and in-person communication. ✓ Supported high-volume outbound campaigns, customer follow-ups, CRM documentation, and pipeline coordination. ✓ Worked with sales teams to improve lead handoffs, customer engagement, and follow-up consistency. 𝐇𝐎𝐖 𝐈 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔𝐑 𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒 𝐁𝟐𝐁 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐫𝐨𝐬𝐩𝐞𝐜𝐭𝐢𝐧𝐠 I research and identify prospects who match your ideal customer profile (ICP), rather than filling your CRM with irrelevant contacts. My services include B2B prospect research, LinkedIn lead generation, contact list building, decision-maker research, lead qualification, data enrichment, email verification, and targeted prospect lists. 𝐒𝐚𝐥𝐞𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐭𝐢𝐧𝐠 Getting leads is only the beginning. I help you move prospects from initial contact to qualified conversations. I support cold calling, outbound sales, email outreach, LinkedIn prospecting, follow-up sequences, appointment scheduling, lead nurturing, and sales pipeline tracking. 𝐂𝐑𝐌 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐒𝐚𝐥𝐞𝐬 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 A cluttered CRM makes it difficult to know which opportunities need attention. I support CRM data entry, contact management, database cleanup, segmentation, lead tracking, deal updates, activity logging, pipeline organization, and follow-up management. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐓𝐢𝐜𝐤𝐞𝐭𝐢𝐧𝐠 Slow responses and unresolved tickets can damage customer trust. I help businesses manage email support, chat support, customer inquiries, ticket creation, ticket prioritization, escalation, issue resolution, and customer follow-ups to deliver a more organized customer experience. 𝐓𝐎𝐎𝐋𝐒 & 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 HubSpot, Salesforce, Zoho CRM, GoHighLevel, Apollo, Zendesk, Freshdesk, Google Workspace, Google Sheets, Microsoft Excel, Microsoft Office. WHAT WORKING WITH ME LOOKS LIKE You get organized lead records, clear follow-up ownership, consistent outreach activity, professional customer communication, and transparent reporting. I focus on measurable activities such as qualified leads generated, meetings booked, outreach response rates, CRM data accuracy, ticket resolution, and pipeline progress. Whether you need a B2B Lead Generation Specialist, CRM Virtual Assistant, Appointment Setter, Sales Support Specialist, or Customer Support Representative, I can help you build a more organized and effective workflow. Send me an 𝐔𝐩𝐰𝐨𝐫𝐤 𝐢𝐧𝐯𝐢𝐭𝐚𝐭𝐢𝐨𝐧 or 𝐝𝐢𝐫𝐞𝐜𝐭 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 with your biggest sales or customer support challenge, and let's discuss how to solve it.