Petar L.
Healthcare Operations Consultant | AI, Automation, Analytics & RCM
I help healthcare organizations, health-tech companies, and consulting teams turn messy operational workflows into clear systems, dashboards, automation roadmaps, and AI-ready solutions. My background sits at the intersection of healthcare operations, revenue cycle, clinical documentation, analytics, customer success, and applied AI. I have worked across large health systems, SaaS platforms, outpatient operations, and consulting environments, which gives me a practical view of what actually works when technology meets real clinical and business workflows. At Guidehouse, I led healthcare transformation and AI-enabled workflow work across revenue cycle, CDI, coding, denials, charge integrity, and operational analytics. I served as a forward-deployed consultant, translating clinical and business problems into structured workflows, dashboards, automation logic, and solution designs that technical teams could build from and business leaders could trust. I can help with: • Healthcare AI strategy and use-case prioritization • Workflow mapping, process redesign, and automation planning • Revenue cycle, denials, CDI, coding, and charge integrity analysis • Power BI dashboard strategy, KPI design, and executive reporting • AI workflow design, agentic process mapping, and human-in-the-loop review models • Product requirements, workflow specs, PRDs, operating playbooks, and implementation plans • Healthcare SaaS adoption, customer success strategy, QBRs, and value realization • Executive-ready presentations, business cases, and roadmap development What makes me different is that I am not just a technical builder, and I am not just a strategy person. I understand the operational reality behind the data. I know how clinicians, coders, revenue cycle teams, executives, product teams, and engineers each think, and I can translate between them without losing the plot. Some of my prior work includes reducing preventable denials by 25%, helping reduce AR days from 55 to 39, supporting clean-claim performance improvements, building executive dashboards for revenue cycle and documentation performance, designing AI/RPA-enabled workflow concepts, and producing value-realization analyses that supported $2.3M in follow-on work. Before consulting, I led customer success and account management for a healthcare SaaS platform, managing 125 enterprise accounts and helping drive 60% year-over-year upsell growth. I also managed outpatient healthcare operations, revenue cycle workflows, EHR conversions, provider scheduling, documentation processes, and patient experience initiatives. That mix gives me a rare combination of frontline healthcare experience, executive consulting judgment, and AI/analytics fluency. If you need someone who can bring structure to ambiguity, clarify the problem, define the workflow, identify the right data, design the operating model, and turn the whole thing into something usable, I can help.
Earnings and projects
An estimate from an earlier read
Last 6 months: $4.4k
Billed in all: $4,518$4.5k
$1.5k in the last 6 months
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 14% in Business Analysis
Ranked by MRR among everyone on Upwork with the skill.
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