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Bryan H.

Bryan H.

Customer Service & Tech Support | Customer Success Services

I bring over 9 years of experience in customer service and team management, with a strong track record of elevating performance in dynamic environments. My strong data analysis skills allow me to help you to take more insightful decisions. Great with excel to consolidate data. Great with claims resolutions too. My background includes roles from supervisor to coach, where I developed training programs that boosted team efficiency and customer satisfaction. I excel at fostering positive team dynamics and implementing strategies that enhance service delivery. My approach combines analytical skills with a focus on actionable insights, ensuring that customer needs are met effectively. If you are seeking a professional who can optimize your customer service operations and drive meaningful results, I am ready to help your business thrive. Let's connect and explore how I can contribute to your success.

🇬🇹Guatemala City, Guatemala$11/hr90% JSSSince Apr 2026

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 5.5 months active (since May 2026)

World#30,311 / 412k
🇬🇹Country#62 / 369
Revenue, last 30 days
$1.9k

Last 6 months: $8.7k

World#23,026 / 412k
🇬🇹Country#48 / 369
Total earnings
$8.8k

Billed in all: $9.3k

World#206,711 / 412k
🇬🇹Country#209 / 369
Per project
$8.8k

$8.7k in the last 6 months

World#18,547 / 412k
🇬🇹Country#42 / 369
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇬🇹Country#96 / 369
Projects in all
1
0% fixed100% hourly
World#360,675 / 412k
🇬🇹Country#276 / 369

Earnings, last 30 days

$9.3k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$7k$8k$9k$10kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Community Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #144Technical Project Management1,684 freelancers · 🇬🇹 #2Top 9%
  2. #213Community Management2,973 freelancers · 🇬🇹 #2Top 7%
  3. #550Phone Communication6,538 freelancers · 🇬🇹 #6Top 8%
  4. #1,131Technical Support11,267 freelancers · 🇬🇹 #6Top 10%
  5. #3,313Customer Service37,168 freelancers · 🇬🇹 #22Top 9%