Teila G.

I fix the operational systems slowing down your law firm. I've helped firms save $30,000+ per project. Cut case processing time by 35%. Reduced admin load on paralegals by 25. Helped another firm avoid hiring because automation handled the volume. These aren't small wins, they're the difference between scaling and drowning. I'm Teila Garraway. The pattern is always the same: software isn't the problem. The workflow behind it is. What I Do Operational Diagnosis — I audit your intake, case management, and team workflows to find the friction points costing you time and money. System Design & Build — I design CRM pipelines, case management workflows, and automations that actually work for how you operate (not how software vendors think you should operate). AI Automation — I build custom AI agents that handle intake routing, document processing, data enrichment, and research—so your team focuses on billable work. Technology Integration — I connect Filevine, Clio, MyCase, SmartAdvocate, and other tools so your data flows and processes automate without manual handoff. Training & Adoption — I create SOPs and train your team to use the systems I build (and work alongside AI workflows). CRM Pipeline Setup (Clio Grow/Manage, Filevine, MyCase) Intake Automation (forms → CRM → document generation → e-signature) Make com / Zapier Workflows (lead routing, task triggers, document templates) AI Intake Agents (qualification, data enrichment, routing) Why Hire Me I'm not a software vendor. I'm not IT support. I'm a systems architect who's built systems from scratch, fixed broken implementations, and scaled what works. I combine 15 years of legal operations experience with full-stack technical capability—meaning I can diagnose the problem, design the solution, build it, train your team, and optimize it. Most firms hire someone to "implement Filevine" and end up with a tool no one uses. I don't do that. I design the workflow first, choose the tool second, and make sure your team can execute it.