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Auriel A.

Auriel A.

Customer Service Representative | Virtual Customer Service Assistant

I am a results-driven telemarketing and customer support professional with strong multitasking abilities and over two years of experience in client service and communication. Currently working as a receptionist, I have developed excellent skills in managing customer interactions across phone, email, and live chat. I specialize in cold calling, lead generation, and client follow-ups, with a proven ability to engage prospects, resolve issues efficiently, and convert interactions into business opportunities. I thrive in fast-paced environments and bring strong problem-solving, technical, and interpersonal skills to every project. Core Skills & Services: Strategic Cold Calling & Lead Generation Customer Support (Phone, Email, Live Chat) Virtual Assistance & Administrative Support Highly motivated and detail-oriented, I am committed to delivering quality leads, enhancing customer satisfaction, and helping businesses grow their revenue.

🇧🇯Abomey-Calavi, Benin$5/hr80% JSSSince Apr 2026

Earnings and projects

MRR
$985

Last 6 months ÷ 4.1 months active (since Jul 2026)

World#48,990 / 412k
🇧🇯Country#30 / 342
Revenue, last 30 days
$1.1k

Last 6 months: $4k

World#40,509 / 412k
🇧🇯Country#25 / 342
Total earnings
$4.1k

Billed in all: $4.3k

World#271,993 / 412k
🇧🇯Country#223 / 342
Per project
$4.1k

$4k in the last 6 months

World#42,229 / 412k
🇧🇯Country#22 / 342
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇧🇯Country#116 / 342
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇧🇯Country#325 / 342

Earnings, last 30 days

$4.3k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3k$4k$5kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Community Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #411Community Management2,973 freelancers · 🇧🇯 #2Top 14%
  2. #1,201Phone Communication6,538 freelancers · 🇧🇯 #3Top 18%
  3. #2,255Technical Support11,267 freelancers · 🇧🇯 #5Top 20%
  4. #6,656Customer Service37,167 freelancers · 🇧🇯 #13Top 18%