Auriel A.
Customer Service Representative | Virtual Customer Service Assistant
I am a results-driven telemarketing and customer support professional with strong multitasking abilities and over two years of experience in client service and communication. Currently working as a receptionist, I have developed excellent skills in managing customer interactions across phone, email, and live chat. I specialize in cold calling, lead generation, and client follow-ups, with a proven ability to engage prospects, resolve issues efficiently, and convert interactions into business opportunities. I thrive in fast-paced environments and bring strong problem-solving, technical, and interpersonal skills to every project. Core Skills & Services: Strategic Cold Calling & Lead Generation Customer Support (Phone, Email, Live Chat) Virtual Assistance & Administrative Support Highly motivated and detail-oriented, I am committed to delivering quality leads, enhancing customer satisfaction, and helping businesses grow their revenue.
Earnings and projects
Last 6 months ÷ 4.1 months active (since Jul 2026)
Last 6 months: $4k
Billed in all: $4,345$4.3k
$4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 14% in Community Management
Ranked by MRR among everyone on Upwork with the skill.
- #411Community Management2,973 freelancers · 🇧🇯 #2Top 14%🇧🇯#2 of 17
- #1,201Phone Communication6,538 freelancers · 🇧🇯 #3Top 18%🇧🇯#3 of 10
- #2,255Technical Support11,267 freelancers · 🇧🇯 #5Top 20%🇧🇯#5 of 9
- #6,656Customer Service37,167 freelancers · 🇧🇯 #13Top 18%🇧🇯#13 of 105