Chioma N.

Registered Midwife and HIPAA-certified Medical Virtual Assistant helping healthcare and behavioral health practices with insurance verification, EHR documentation, scheduling, and billing support, so your clinical team can focus on patients, not paperwork. My clinical background means I understand medical terminology, patient workflows, confidentiality, and why accuracy matters. I don't just follow instructions. I understand the healthcare context behind the work. I currently support a multi-provider US behavioral health practice, working with therapists and nurse practitioners, and I work on US Eastern time. HOW I CAN HELP - Insurance Verification Eligibility, benefits, copays, and deductibles Payer portal verification. - Scheduling & Patient Communication Appointment scheduling and calendar management Patient calls, reminders, and follow-ups. Two-way patient messaging. Provider and patient coordination. - EHR & Documentation Patient intake and EHR data entry. Record updates and documentation support. Inbox management and referrals. - Claims & Billing Claims preparation and submission. Superbill and invoice creation. Billing documentation and review for accuracy. TOOLS & PLATFORMS - EHR: TherapyNotes, SimplePractice, AcuSimple - Insurance verification: PVerify, Availity, InstantVOB, Headway, Carelon, Virginia Medicaid - Patient communication: Spruce Health, Emitrr - Workflow: Google Workspace, Airtable I learn new systems quickly and handle patient information with full confidentiality. Need reliable support for your practice? Send me a message or invite me to your job, and let's talk about how I can help.