Angelo Kelly M.

With over 7 years of experience in customer support, CRM administration, and technical solutions, I help businesses maximize their software investments by providing seamless onboarding, implementation, troubleshooting, and ongoing support. My expertise includes working with Lofty CRM, where I assisted real estate professionals with CRM configuration, lead management, website administration, SEO updates, domain and DNS setup, MLS integrations, Zapier automations, and technical troubleshooting. What I can help you with: ✔ CRM Setup & Administration (Lofty CRM) ✔ Customer Success & Client Support ✔ Software Implementation & Onboarding ✔ Live Product Demonstrations & Customer Training ✔ Technical Support (Zendesk & Jira) ✔ Zapier Integrations & Workflow Automation ✔ Website & CMS Management ✔ Domain, DNS & SSL Configuration ✔ Lead Management & CRM Optimization ✔ Email, Chat & Zoom Support I pride myself on providing prompt communication, solving complex technical issues efficiently, and ensuring customers have a smooth and successful experience with every interaction. If you're looking for someone who can bridge the gap between technical support and customer success, I'd be happy to help your business grow.