Nicollette D.

Licensed Acupuncturist and Healthcare Virtual Assistant with experience supporting healthcare providers, patients, and business operations. I specialize in patient coordination, scheduling, EMR management, healthcare administration, research, provider communication, and operational support. I am highly familiar with Jane App and have extensive experience working with patient records, appointment scheduling, clinical documentation, and healthcare workflows. Through my clinical training and professional experience, I have received extensive HIPAA training and understand the importance of confidentiality, accuracy, and patient-centered communication. In addition to my healthcare background, I bring 5+ years of experience in executive assistance and operations support. My experience includes calendar and inbox management, SOP creation, project coordination, KPI tracking, process improvement, client communication, and managing remote teams. Core Skills: • Healthcare Virtual Assistance • Patient Scheduling & Coordination • Jane App & EMR Systems • Provider & Patient Communication • Insurance & Healthcare Research • SOP Creation & Workflow Documentation • Calendar & Inbox Management • Project & Operations Coordination • HIPAA Compliance • Executive & Administrative Support I am organized, proactive, detail-oriented, and committed to providing exceptional support to healthcare practices, consultants, and growing businesses.