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Ariadna A.

Ariadna A.

Bilingual Customer Support Specialist

Professional with experience in the customer service industry, developed across both national and international environments. I provide high-quality, empathetic, and solution-oriented support through phone, email, chat, and digital platforms, ensuring a smooth and positive customer experience. In addition to customer support, I have experience in residential property management, where I handled tenant relations, coordinated maintenance, and supported daily operations. I also bring experience in digital marketing and community management, creating content and managing social media to improve engagement and brand visibility. My international experience living and working in Paris, France, strengthened my adaptability, independence, and cross-cultural communication skills. I am fluent in Spanish, English, and French, allowing me to effectively support clients in diverse and global environments. I am known for being proactive, reliable, and detail-oriented, with strong skills in communication, conflict resolution, multitasking, and customer satisfaction. I adapt quickly, work well under pressure, and consistently aim to deliver value and build strong customer relationships.

🇲🇽Puebla, Mexico$9/hr95% JSSSince May 2026

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 5.9 months active (since May 2026)

World#30,335 / 412k
🇲🇽Country#409 / 3,563
Revenue, last 30 days
$1.7k

Last 6 months: $9.3k

World#25,613 / 412k
🇲🇽Country#372 / 3,563
Total earnings
$9.4k

Billed in all: $9.9k

World#201,223 / 412k
🇲🇽Country#1,859 / 3,563
Per project
$9.4k

$4.7k in the last 6 months

World#17,061 / 412k
🇲🇽Country#247 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇲🇽Country#600 / 3,563
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇲🇽Country#2,774 / 3,563

Earnings, last 30 days

$9.9k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$9k$10kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Live Interpretation

Ranked by MRR among everyone on Upwork with the skill.

  1. #50Live Interpretation900 freelancers · 🇲🇽 #8Top 6%
  2. #108Email1,368 freelancers · 🇲🇽 #3Top 8%
  3. #127Microsoft Project1,570 freelancers · 🇲🇽 #3Top 8%
  4. #142Public Relations1,610 freelancers · 🇲🇽 #3Top 9%
  5. #181Troubleshooting1,460 freelancers · 🇲🇽 #5Top 12%
  6. #596Phone Support5,089 freelancers · 🇲🇽 #14Top 12%
  7. #718CRM Software8,314 freelancers · 🇲🇽 #5Top 9%
  8. #761Marketing10,098 freelancers · 🇲🇽 #16Top 8%