Maham M.
Customer Support|Logistics Coordinator|Dispatcher|VA
I’m an experienced Logistics Coordinator, Dispatcher, and Customer Support Specialist with a strong background in General Freight, Intermodal/Container Dispatching, and Auto Transport operations. Over the years, I’ve worked with trucking companies, brokers, and logistics teams across the USA, helping manage day-to-day operations efficiently while maintaining excellent communication with drivers, customers, and dispatch teams. My experience includes: ✔ General Freight Dispatching ✔ Intermodal / Container Coordination ✔ Auto Transport Dispatching ✔ Load Planning & Scheduling ✔ Driver Management & Tracking ✔ Customer Support & Issue Resolution ✔ Appointment Scheduling & Follow-ups ✔ Shipment Tracking & Updates ✔ Rate Confirmations & Documentation ✔ Load Boards (including Sylectus) ✔ Dispatch Software & CRM Systems I’m highly organized, detail-oriented, and confident handling fast-paced logistics operations. I focus on keeping deliveries on schedule, solving problems quickly, and providing professional communication to both drivers and customers. If you’re looking for someone reliable who can manage dispatch operations smoothly while delivering strong customer service, I’d be happy to help your business grow.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.4k
Billed in all: $7,909$7.9k
$7.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 10% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #9Internet Truckstop ITS Dispatch82 freelancers · 🇵🇰 #4Top 11%🇵🇰#4 of 38
- #36Dispatch & Tracking Solutions LETS244 freelancers · 🇵🇰 #10Top 15%🇵🇰#10 of 55
- #180Logistics Coordination1,159 freelancers · 🇵🇰 #15Top 16%🇵🇰#15 of 64
- #212Logistics Management1,496 freelancers · 🇵🇰 #33Top 14%🇵🇰#33 of 150
- #276Customer Care2,153 freelancers · 🇵🇰 #41Top 13%🇵🇰#41 of 229
- #670Customer Satisfaction3,986 freelancers · 🇵🇰 #52Top 17%🇵🇰#52 of 261
- #863Phone Communication6,538 freelancers · 🇵🇰 #49Top 13%🇵🇰#49 of 384
- #863Phone Support5,090 freelancers · 🇵🇰 #74Top 17%🇵🇰#74 of 414