Jacqueline H.
Email Consultant | Deliverability, Lifecycle & Strategy | Ex-Deloitte
I help businesses fix email deliverability problems, build lifecycle email programs, and get their email marketing working the way it should. I bring over 12 years in email marketing, including nearly five years at Deloitte Digital, where I worked across authentication infrastructure, sender reputation, and email strategy for Fortune 500 organizations. Email deliverability and IP Warming I diagnose and fix inbox placement issues — SPF, DKIM, and DMARC setup and audits, sender reputation analysis, blacklist recovery, and IP reputation recovery. If your emails are landing in spam or your deliverability has declined after a sending incident, this is my core specialty. Email automation and lifecycle programs I build and audit email automation workflows and customer journey sequences — welcome series, drip campaigns, nurture flows, re-engagement campaigns, retention sequences, and post-purchase flows. I understand how to structure automation logic for conversion and deliverability, not just get the workflow live. Email campaign setup and strategy I work on email campaign planning, list segmentation, send cadence strategy, and A/B testing frameworks. I approach segmentation around lifecycle stage, engagement, and behavior — built to stay organized as your list scales. ESP and CRM configuration I handle account setup, domain authentication, list architecture, and integration review across major platforms including Salesforce Marketing Cloud, Pardot, HubSpot, and Mailchimp, among others. I catch configuration issues that affect deliverability and performance before they become problems. If your email program has a problem or just needs a second set of eyes, I am happy to take a look.
Earnings and projects
An estimate from an earlier read
Last 6 months: $27k
Billed in all: $28,286$28k
$1.9k in the last 6 months
Across 15 contracts
Across 17 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 0.83% in ConvertKit
Ranked by MRR among everyone on Upwork with the skill.
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