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Jacqueline H.
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Jacqueline H.

Email Consultant | Deliverability, Lifecycle & Strategy | Ex-Deloitte

I help businesses fix email deliverability problems, build lifecycle email programs, and get their email marketing working the way it should. I bring over 12 years in email marketing, including nearly five years at Deloitte Digital, where I worked across authentication infrastructure, sender reputation, and email strategy for Fortune 500 organizations. Email deliverability and IP Warming I diagnose and fix inbox placement issues — SPF, DKIM, and DMARC setup and audits, sender reputation analysis, blacklist recovery, and IP reputation recovery. If your emails are landing in spam or your deliverability has declined after a sending incident, this is my core specialty. Email automation and lifecycle programs I build and audit email automation workflows and customer journey sequences — welcome series, drip campaigns, nurture flows, re-engagement campaigns, retention sequences, and post-purchase flows. I understand how to structure automation logic for conversion and deliverability, not just get the workflow live. Email campaign setup and strategy I work on email campaign planning, list segmentation, send cadence strategy, and A/B testing frameworks. I approach segmentation around lifecycle stage, engagement, and behavior — built to stay organized as your list scales. ESP and CRM configuration I handle account setup, domain authentication, list architecture, and integration review across major platforms including Salesforce Marketing Cloud, Pardot, HubSpot, and Mailchimp, among others. I catch configuration issues that affect deliverability and performance before they become problems. If your email program has a problem or just needs a second set of eyes, I am happy to take a look.

🇺🇸Chicago, United States$85/hr100% JSS4.91 (3)Since May 2026

Earnings and projects

MRR (estimate)
≈$4.7k

An estimate from an earlier read

World#6,034 / 412k
🇺🇸Country#1,982 / 62.1k
Revenue, last 30 days
$5.2k

Last 6 months: $27k

World#5,345 / 412k
🇺🇸Country#1,759 / 62.1k
Total earnings
$27k

Billed in all: $28k

World#117,789 / 412k
🇺🇸Country#20,095 / 62.1k
Per project
$1.9k

$1.9k in the last 6 months

World#78,965 / 412k
🇺🇸Country#13,258 / 62.1k
Projects, last 6 months
14

Across 15 contracts

40% fixed60% hourly
World#11,058 / 412k
🇺🇸Country#1,801 / 62.1k
Projects in all
14

Across 17 contracts

35% fixed65% hourly
World#168,283 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$28.3k+$5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$22.5k$25.0k$27.5k$30.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 0.83% in ConvertKit

Ranked by MRR among everyone on Upwork with the skill.

  1. 2ConvertKit242 freelancers · 🇺🇸 #2Top 0.83%
  2. 3Integrated Marketing88 freelancers · 🇺🇸 #2Top 3%
  3. #8Customer Lifecycle Messaging158 freelancers · 🇺🇸 #6Top 5%
  4. #11Email Marketing Consultation464 freelancers · 🇺🇸 #5Top 2%
  5. #11Journey Mapping328 freelancers · 🇺🇸 #2Top 3%
  6. #17Marketing Audit582 freelancers · 🇺🇸 #11Top 3%
  7. #23Email Campaign1,929 freelancers · 🇺🇸 #9Top 1%
  8. #37Mailchimp2,594 freelancers · 🇺🇸 #17Top 1%