Sarah Coolyn M.
Virtual Administrative Assistant | Operations & Lead Management
Hi! I’m a Virtual Administrative Assistant with hands-on experience in administrative and day-to-day operations support, where I manage leads, outreach and follow-ups, scheduling, inquiries, records, and workflow coordination. I’m used to working in a fast-moving environment where I need to stay organized, keep track of multiple priorities, and follow through without constant supervision. 💼 Here’s what I can help with: ✦ Email & Calendar Management ✦ Lead Management, Outreach & Follow-Ups ✦ CRM, Spreadsheet & Data Management ✦ Scheduling & Administrative Support ✦ Client/Student Inquiries & Communication ✦ File Organization & Documentation ✦ Task, Deadline & Workflow Tracking ✦ Social Media & Basic Content Support 📌 Experience Highlights: ✦ Administrative & Operations Support ✦ Lead tracking, email outreach & follow-up coordination ✦ Scheduling, meetings & day-to-day workflow support ✦ LMS administration & basic troubleshooting ✦ Editor-in-Chief experience managing writers, deadlines & publication workflows ✦ Content coordination, proofreading & basic graphic design ⚙️ Tools & Platforms: ✦ Google Workspace & Microsoft Office (Google Sheets, Docs, Drive & Calendar, etc.) ✦ Canva & Meta Business Suite ✦ Cypher LMS and other online platforms ✦ Trello, Asana & productivity tools ✦ Zoom & Google Meet ✦ AI tools including ChatGPT ✨ What You Can Expect: ✦ Organized, detail-oriented and dependable support ✦ Proactive follow-ups and strong task ownership ✦ Clear and professional communication ✦ Comfortable managing multiple priorities ✦ Quick to learn new tools, systems and workflows ✦ Able to work independently without constant supervision 🤝 Let’s work together to keep your business organized, your leads followed up, and your day-to-day operations moving.
Earnings and projects
Last 6 months ÷ 4.8 months active (since Jun 2026)
Last 6 months: $1.5k
Billed in all: $1,627$1.6k
$1.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 25% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #39Staff Orientation & Onboarding Materials144 freelancers · 🇵🇭 #12Top 27%🇵🇭#12 of 35
- #112Warm Leads354 freelancers · 🇵🇭 #33Top 32%🇵🇭#33 of 82
- #658Email Outreach2,050 freelancers · 🇵🇭 #147Top 32%🇵🇭#147 of 404
- #811File Management2,593 freelancers · 🇵🇭 #373Top 31%🇵🇭#373 of 1,207
- #1,320Business Operations4,003 freelancers · 🇵🇭 #261Top 33%🇵🇭#261 of 779
- #1,678Calendar Management4,894 freelancers · 🇵🇭 #659Top 34%🇵🇭#659 of 1,947
- #1,780Email Management4,968 freelancers · 🇵🇭 #845Top 36%🇵🇭#845 of 2,289
- #2,038Scheduling6,335 freelancers · 🇵🇭 #900Top 32%🇵🇭#900 of 2,580