Diego G.

I help businesses streamline operations, automate repetitive work, and grow revenue through smart systems and reliable client-facing support. I'm a bilingual (English/Spanish) remote professional with hands-on experience building AI-driven automation workflows — using tools like Claude Code, PowerShell, and API integrations — alongside a strong background in operations coordination, administrative support, CRM management, and inside sales for U.S.-based clients. My background includes: AI-driven process automation (Claude Code, PowerShell, API integrations) Operations coordination and administrative support CRM management (Follow Up Boss, Zendesk, HubSpot) and pipeline tracking Inside sales, lead qualification, and follow-up Billing, invoicing, and estimates using QuickBooks Advanced Excel and Google Sheets reporting SOP creation and process documentation Customer support via email, chat, and phone Content creation using CapCut, Canva, TikTok, and Instagram I've worked with international clients across industries including real estate, land sales, travel, hospitality, and landscaping. Recent work includes building automation systems that eliminate manual reporting and document work for a U.S. operations team, and generating consistent sales results for a U.S. land investment company. I'm especially interested in project-based operations and automation work — I'd rather build a system that solves a problem permanently than do the same manual task twice. If you're looking for someone who communicates clearly, learns fast, and takes ownership of their work, I'd love to talk about how I can support your team.