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Joshua R.
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Joshua R.

Solutions Architect | RevOps and CRM Expert | Salesforce, HubSpot, GHL

I help businesses build organized, scalable CRM and automation systems that improve lead management, follow-up consistency, operational visibility, and workflow efficiency. With a background in B2B sales and client-facing business operations, I understand that CRM systems are more than just software - they are the foundation of how modern businesses manage relationships, track revenue, and scale operations effectively. Most businesses struggle with: - Disorganized lead management - Slow or inconsistent follow-up - Manual administrative work - Lack of pipeline visibility - Poor automation between systems - Revenue opportunities slipping through the cracks I help solve those problems by building streamlined CRM and automation systems tailored to how your business actually operates. I also work with businesses targeting or operating within LATAM markets, helping teams create CRM and automation systems that support multilingual communication, regional workflows, and scalable customer operations across Latin America. My Approach I focus on building practical systems that reduce manual work, improve operational clarity, and create scalable processes businesses can actually use day-to-day. My goal is not just to “set up software,” but to help businesses create organized revenue operations that support long-term growth. Whether you need a new CRM implementation, automation workflows, or help optimizing an existing system, I can help design solutions that improve efficiency and create a smoother operational experience for your team. Let’s build systems that help your business operate smarter and scale more effectively.

🇺🇸Charlotte, United States$123/hr100% JSS5.00 (2)Since May 2026
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Earnings and projects

MRR
$2.5k

Last 6 months ÷ 5.6 months active (since May 2026)

World#16,455 / 412k
🇺🇸Country#4,020 / 62.1k
Revenue, last 30 days
$990

Last 6 months: $14k

World#43,120 / 412k
🇺🇸Country#6,439 / 62.1k
Total earnings
$14k

Billed in all: $15k

World#166,681 / 412k
🇺🇸Country#27,108 / 62.1k
Per project
$2.9k

$3.5k in the last 6 months

World#57,729 / 412k
🇺🇸Country#9,637 / 62.1k
Projects, last 6 months
4

Across 5 contracts

20% fixed80% hourly
World#51,813 / 412k
🇺🇸Country#7,181 / 62.1k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇺🇸Country#38,088 / 62.1k

Earnings, last 30 days

$15.5k+$990 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.0k$14.5k$15.0k$15.5kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Database

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Solution Architecture Consultation141 freelancers · 🇺🇸 #5Top 6%
  2. #67System Automation1,197 freelancers · 🇺🇸 #18Top 6%
  3. #68Architecture1,368 freelancers · 🇺🇸 #16Top 5%
  4. #85Database Management1,655 freelancers · 🇺🇸 #22Top 5%
  5. #109Solution Architecture1,009 freelancers · 🇺🇸 #32Top 11%
  6. #125System Administration1,828 freelancers · 🇺🇸 #29Top 7%
  7. #136Database3,249 freelancers · 🇺🇸 #26Top 4%
  8. #180CRM Development2,819 freelancers · 🇺🇸 #41Top 6%