Sangram R.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

⭐ Virtual Assistant | Admin Support | Customer Support | Tech Support | Remote Staff Are you looking for a reliable, detail-oriented Virtual Assistant who can handle your day-to-day operations seamlessly? I'm Sangram, a dedicated VA and Remote Admin Specialist with hands-on experience in administrative support, customer service, and technical support for clients across industries. As Co-Founder & CEO of Datrix IT Services, I bring over 16 years of experience across IT infrastructure, cybersecurity, software development, customer support, virtual assistant services and remote staffing solutions. My focus is helping businesses reduce operational pressure, improve efficiency and access skilled remote resources without the complexity, cost and delays of hiring in-house. 🔹 VIRTUAL ASSISTANT & ADMIN SUPPORT I provide end-to-end virtual assistant services including calendar management, email management, data entry, file organization, CRM management, and online research. I work with tools like Google Workspace, Microsoft Office 365, Trello, Notion, Asana, Slack, and Zoom to keep your business running smoothly. 🔹 CUSTOMER SUPPORT & CLIENT COMMUNICATION Expert in managing customer inquiries via live chat support, email support, and help desk ticketing systems. I work with Zendesk, Freshdesk, Intercom, HubSpot CRM, and Gorgias to ensure fast, professional, and empathetic customer communication that drives client satisfaction and retention. 🔹 TECH SUPPORT & REMOTE TROUBLESHOOTING Skilled in remote technical support, IT helpdesk support, software troubleshooting, SaaS onboarding assistance, and basic network troubleshooting. I handle Tier-1 and Tier-2 support tickets efficiently, escalating when needed and documenting resolutions. 🔹 REMOTE STAFF & TEAM SUPPORT Available full-time or part-time as a reliable remote team member. I'm self-managed, communicate proactively, meet deadlines, and integrate seamlessly into remote teams using tools like Slack, Microsoft Teams, ClickUp, and Monday com. ✅ WHY HIRE ME? • Fast turnaround and quick availability • Clear, professional English communication • Confidentiality and data security respected • 100% dedicated to your project goals • Available across multiple time zones Let's connect and discuss how I can support your business. Send me a message — I typically respond within 1 hour. Keywords: virtual assistant, executive assistant, admin support, customer service representative, customer support specialist, technical support, IT helpdesk, data entry, email management, CRM management, Zendesk, Freshdesk, live chat support, remote work, remote staff