Katherine G.
Operations & Administrative Coordinator | Remote Office Support
I keep offices and teams running smoothly behind the scenes — managing calendars and inboxes, coordinating vendors, tracking invoices and budgets, and turning messy, half-documented processes into clear systems anyone can follow. Over the last 8+ years I’ve handled the full range of work that keeps an operation moving. On a $5.8M federal training program I coordinated external vendors, ran enrollment and scheduling for 30%+ of the course catalog, and rebuilt outdated procedures into plain-language SOPs — cutting new-hire onboarding time by about 25%. Supporting a legal team, I managed the calendar, inbox, and invoicing for a General Counsel and his four-attorney team, reconciled monthly budgets, and coordinated travel, reimbursements, and an IRS audit across four entities. I’m usually the person who spots the workflow that’s quietly broken and fixes it. What I can take off your plate: • Calendar, inbox, and scheduling management for busy leaders and teams • Invoice tracking, expense reports, credit-card reconciliation, and budget support • Vendor and contractor coordination, plus document and file organization • Travel booking and meeting prep — agendas, materials, and minutes • Writing and cleaning up SOPs, onboarding docs, and internal processes • Data entry, tracking spreadsheets, and status reporting (Excel, LMS, shared drives) I’m new to Upwork, so I’m focused on doing excellent work and earning strong reviews — which means you get an experienced, detail-obsessed coordinator at a fair rate. I’m reliable, discreet with sensitive information (I’ve worked under HIPAA and handled confidential legal and financial records), and I communicate clearly and proactively. If you need someone organized to keep the back office running so you can focus on the real work, send me a message — tell me what’s on your plate and I’ll tell you exactly how I can help.