Nao O.

I’m a bilingual Virtual Assistant based in Osaka, Japan, with easy access to the wider Kansai region. I support overseas companies with Japanese product sourcing, vendor communication, research, and day-to-day operations in Japan, including on-site support when needed. I currently work with international clients on Japanese product sourcing, supplier and vendor communication, order and SKU management, product research, and coordination with Japanese companies. I can support you with: ▪ Japanese product and supplier sourcing ▪ Vendor and manufacturer research ▪ Email and phone communication with Japanese companies ▪ Supplier follow-up and order coordination ▪ Product, company, and market research in Japan ▪ Order, SKU, and product data management ▪ Japanese-English communication and reporting ▪ Google Sheets, documentation, and administrative support ▪ On-site research and supplier visits in the Kansai region when needed I’m comfortable taking ownership of day-to-day tasks independently while keeping clients updated with clear and concise communication. I work especially well with clients who need a reliable person on the ground in Japan who can research, communicate, organize information, follow up, and move tasks forward without close supervision. My background includes SaaS Customer Success, software/project coordination, and retail management. These roles have strengthened my ability to understand client needs, organize complex information, communicate professionally, and handle tasks carefully from initial research through follow-up. I am a native Japanese speaker and work professionally in Japanese and English. I can also provide Chinese-language research and communication support when useful. If you need a reliable Japan-side partner for product sourcing, vendor communication, research, or ongoing operational support, I’d be happy to help.