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Carey W.
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Carey W.

HR & Operations Consultant | Process Improvement | Fractional Leader

I help growing organizations fix the people, process, and operational challenges that create inefficiency, confusion, and unnecessary risk. With 20+ years of experience across human resources, operations, technology, and organizational leadership, I have spent my career building and improving the systems organizations rely on to operate effectively. I bring both executive-level perspective and hands-on experience—I can identify the larger strategic issue and then build the practical process, policy, workflow, or system needed to solve it. Throughout my career, I have been the person organizations turn to when something needs to be built, improved, organized, or brought across the finish line. A few examples of the results I have delivered include: • Reduced payroll processing time from 5 days to 1 while eliminating payroll errors through redesigned workflows and automation • Increased departmental efficiency by 30% through process improvement and technology implementation • Led HRIS selection and implementation, including RFP development, data migration, configuration, testing, workflow design, and employee training • Reviewed and modernized 400+ pages of organizational policies, including development of new policies and compliant approval processes • Built and improved recruiting and onboarding systems, including interview frameworks, candidate scoring, pipeline tracking, and performance metrics • Developed compensation structures, salary bands, workforce reports, and executive-level recommendations using market and organizational data • Partnered with executive leadership on organizational restructuring, including role redesign, position eliminations, new positions, reporting structures, and implementation • Created SOPs, process manuals, training materials, dashboards, and workflows that made complex processes easier for teams to manage and sustain My work typically sits at the intersection of people and operations. I can help organizations with HR and people operations, process improvement, policy and handbook development, HRIS and payroll optimization, organizational structure, recruiting and onboarding, compliance, SOP development, leadership support, and operational strategy. I am comfortable stepping into environments where processes are unclear, systems have not kept pace with growth, or leaders know something is not working but need help determining why. I start by understanding what is happening today, identifying gaps and root causes, and then building practical solutions that fit the organization's actual needs. My goal is not to hand you a document full of recommendations and disappear. I build solutions your team can actually use and sustain. If something in your organization needs to be built, fixed, streamlined, or brought under control, let's talk.

🇺🇸Baden, United States$90/hr100% JSS5.00 (1)Since May 2026

Earnings and projects

MRR
$3.6k

Last 6 months ÷ 3.5 months active (since Jul 2026)

World#9,650 / 412k
🇺🇸Country#2,803 / 62.1k
Revenue, last 30 days
$7.9k

Last 6 months: $13k

World#2,414 / 412k
🇺🇸Country#990 / 62.1k
Total earnings
$13k

Billed in all: $14k

World#176,298 / 412k
🇺🇸Country#28,498 / 62.1k
Per project
$3.2k

$3.2k in the last 6 months

World#52,736 / 412k
🇺🇸Country#8,825 / 62.1k
Projects, last 6 months
4

Across 6 contracts

50% fixed50% hourly
World#51,813 / 412k
🇺🇸Country#7,181 / 62.1k
Projects in all
4

Across 6 contracts

50% fixed50% hourly
World#283,741 / 412k
🇺🇸Country#40,819 / 62.1k

Earnings, last 30 days

$13.8k+$7.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5k$10k$15kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Organizational Structure

Ranked by MRR among everyone on Upwork with the skill.

  1. #4Organizational Structure158 freelancers · 🇺🇸 #4Top 3%
  2. #11HR Policy278 freelancers · 🇺🇸 #9Top 4%
  3. #13Compensation & Benefits251 freelancers · 🇺🇸 #9Top 5%
  4. #13Policy Development247 freelancers · 🇺🇸 #10Top 5%
  5. #16Employee Relations331 freelancers · 🇺🇸 #14Top 5%
  6. #22Organizational Development491 freelancers · 🇺🇸 #18Top 4%
  7. #23Human Resources Consulting572 freelancers · 🇺🇸 #14Top 4%
  8. #44Compliance1,250 freelancers · 🇺🇸 #25Top 4%