Luis Jose A.

I specialize in GoHighLevel CRM setup and workflow automation, helping US-based agencies and service businesses streamline lead capture, follow-up, and customer retention systems from the ground up. Over the past 2+ years I've built subaccounts, automation workflows, funnels, forms, and integrations for clients across HVAC, insurance, real estate, home services, and finance. My work includes missed call to SMS systems, multi-step lead nurture sequences, booking and reminder automations, review request systems, dormant customer reactivation campaigns, and integrations connecting GHL to Make dot com, Zapier, and OpenAI via webhook. I don't just execute tasks, I understand what agencies are selling and how the systems I build affect client retention and revenue, not just whether a workflow fires. I write clean workflow logic, document everything for non-technical handoff, and communicate clearly throughout every project. Background: Economics graduate and alumnus of CDTM (Center for Digital Technology and Management), a highly selective program focused on tech innovation and business strategy. Fluent in English and native Spanish.