Nadia C.

I help businesses organize operations, improve processes, coordinate projects, and turn complex workflows into clear, repeatable systems. I am an Operations and Project Management professional with 15+ years of experience in operational leadership, project coordination, executive support, process improvement, training and onboarding, customer experience, reporting, and cross-functional collaboration. My background includes leading multi-site operations supporting 100+ employees and managing initiatives involving multiple teams, locations, priorities, and stakeholders. I can support your business with: • Project management and coordination • SOPs, desk aids, and process documentation • Process mapping and Value Stream Mapping (VSM) • Workflow and continuous improvement • Training plans, onboarding materials, and resource guides • Executive and administrative support • Project tracking, reporting, and documentation • Microsoft Excel, PowerPoint, Teams, and SharePoint • Customer and client communication • Bilingual English/Spanish support I am Lean Six Sigma Yellow Belt certified with additional training in Value Stream Mapping and ongoing professional development in Google Project Management. I bring both leadership experience and hands-on execution. Whether you need someone to organize a project, document a process, improve a workflow, develop training materials, support leadership, or bring structure to day-to-day operations, I can step in and help move the work forward.