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Samuel Johannes C.

Samuel Johannes C.

Customer Service & Tech Support | Customer Success Services

I am a Customer Success Sales Support Coordinator with five years of experience enhancing client relations and streamlining service operations. My diverse background includes roles in sales, food and beverage services, and full-stack engineering, equipping me with a unique blend of technical and interpersonal skills. I excel in communicating effectively with clients, coordinating successful events, and optimizing sales processes to drive customer satisfaction. My education in Engineering has further honed my problem-solving abilities, allowing me to approach challenges with a strategic mindset. I am here to help businesses foster strong customer relationships and achieve their goals. If you're seeking a versatile professional who can elevate your customer success initiatives, let's connect and discuss how I can contribute to your team's success.

🇮🇩Bekasi, Indonesia$35/hr100% JSSSince May 2026

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 5.2 months active (since Jun 2026)

World#24,005 / 412k
🇮🇩Country#160 / 5,725
Revenue, last 30 days
$2.1k

Last 6 months: $9.8k

World#20,312 / 412k
🇮🇩Country#149 / 5,725
Total earnings
$9.9k

Billed in all: $11k

World#197,053 / 412k
🇮🇩Country#1,957 / 5,725
Per project
$9.9k

$9.8k in the last 6 months

World#16,060 / 412k
🇮🇩Country#89 / 5,725
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇮🇩Country#2,283 / 5,725
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇮🇩Country#5,145 / 5,725

Earnings, last 30 days

$10.7k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8k$10k$12kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #120Technical Project Management1,684 freelancers · 🇮🇩 #1Top 7%
  2. #796Technical Support11,267 freelancers · 🇮🇩 #5Top 7%
  3. #2,269Customer Service37,167 freelancers · 🇮🇩 #7Top 6%