Jake H.
Delivering multiple projects while building high performance teams.
I am a Project Manager with 13 years of experience specializing in IT operations and technical support. My background includes managing cross-functional projects, driving KPIs, and enhancing client service in fast-paced settings. I excel in creating efficient systems and leading teams to achieve operational excellence through innovative solutions. Whether it’s a small task or a major initiative, I am known for my adaptability and strategic planning that ensure project success. My keen understanding of network systems administration allows me to deliver high-quality results while maintaining clear communication with stakeholders. If you need a professional who can navigate complex challenges and deliver on time, let’s discuss how I can contribute to your project’s success.
Earnings and projects
Last 6 months ÷ 2.7 months active (since Aug 2026)
Last 6 months: $8.2k
Billed in all: $8,944$8.9k
$8.2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 2% in Technical Support
Ranked by MRR among everyone on Upwork with the skill.
- #12Remote IT Management230 freelancers · 🇺🇸 #7Top 5%🇺🇸#7 of 40
- #14IT Management355 freelancers · 🇺🇸 #5Top 4%🇺🇸#5 of 70
- #277Technical Support11,267 freelancers · 🇺🇸 #46Top 2%🇺🇸#46 of 607
- #738Project Management18,568 freelancers · 🇺🇸 #280Top 4%🇺🇸#280 of 4,105