Nelson M.

Billing, records, and back-office operations running smoothly — that's what I deliver. With 7+ years of experience in administrative and operations roles, I specialize in billing review, invoicing, records management, data entry, and CRM administration across legal, medical, and business environments. What I bring to your team: * Processing and reconciling 100+ invoices monthly with high accuracy * Managing 50+ concurrent case files and tracking follow-up actions * CRM administration — clean, organized, and always up to date * Records requests, document drafting, and workflow coordination * Reporting and data management using Excel, Google Sheets, and Power BI * Bilingual communication in English (C2 certified) and Spanish (Native) I work independently, communicate proactively, and adapt quickly to new systems and workflows. Whether you need someone for a one-time project or ongoing part-time support, I deliver organized, accurate work on time. Let's talk about how I can support your operations.