Jeremiah J.

I help businesses build, maintain, troubleshoot, and test websites and web applications. Whether you need website updates, a technical problem resolved, or an application tested before launch, I focus on practical solutions, clear communication, and getting the work finished. **Website Support & Maintenance** - Small-business websites, page updates, and content changes - Mobile responsiveness, layout issues, and broken links - Contact forms, navigation, and website functionality - HTML, CSS, and basic JavaScript fixes - GoDaddy website administration and maintenance - Website reviews and launch-readiness checks **QA & Application Testing** - Manual functional, regression, and user acceptance testing - Browser, mobile, and responsive testing - Bug reproduction, documentation, and retesting - User workflows, edge cases, and release validation - Staging and production comparisons **Technical Troubleshooting & Support** - Investigating website and application errors - Troubleshooting APIs, integrations, and deployment issues - GitHub, Vercel, Netlify, and browser developer tools - Technical documentation and issue tracking - Coordinating with developers and stakeholders to resolve problems **Professional Background** I bring more than 10 years of experience supporting business-critical software and product configuration systems, including my work as a Technical Product Specialist at Trane Technologies. My experience includes interpreting requirements, configuring software, investigating technical issues, documenting defects, performing functional and regression testing, validating releases, and working with development and product teams to resolve problems. I also have hands-on experience building and maintaining websites for businesses and organizations, combining practical website work with a strong background in technical support and software quality assurance. **My approach is straightforward:** Understand the requirements, identify the problem or deliverable, complete the work, and verify that everything functions as expected.