Erid P.
Technical Support, Helpdesk
I excel in providing top-tier technical support with four years of hands-on experience in fast-paced environments. My ability to troubleshoot complex issues and enhance processes drives improved customer satisfaction. I have successfully supported clients across various sectors, adapting quickly to new challenges and leveraging technology to streamline solutions. Whether working with direct consumers or B2B clients, I bring a strong focus on problem-solving and clear communication. If you're seeking a dedicated technical support specialist who can address your needs effectively and enhance the user experience, let's connect and discuss how I can contribute to your team.
Earnings and projects
Last 6 months ÷ 3.4 months active (since Jul 2026)
Last 6 months: $5.6k
Billed in all: $6,292$6.3k
$5.6k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 8% in Server
Ranked by MRR among everyone on Upwork with the skill.
- #80Server1,052 freelancers · 🇺🇸 #20Top 8%🇺🇸#20 of 126
- #200Tech & IT2,238 freelancers · 🇺🇸 #35Top 9%🇺🇸#35 of 325
- #515Phone Communication6,538 freelancers · 🇺🇸 #95Top 8%🇺🇸#95 of 590
- #1,066Technical Support11,267 freelancers · 🇺🇸 #90Top 9%🇺🇸#90 of 607
- #3,105Customer Service37,167 freelancers · 🇺🇸 #346Top 8%🇺🇸#346 of 3,160