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Erid P.

Erid P.

Technical Support, Helpdesk

I excel in providing top-tier technical support with four years of hands-on experience in fast-paced environments. My ability to troubleshoot complex issues and enhance processes drives improved customer satisfaction. I have successfully supported clients across various sectors, adapting quickly to new challenges and leveraging technology to streamline solutions. Whether working with direct consumers or B2B clients, I bring a strong focus on problem-solving and clear communication. If you're seeking a dedicated technical support specialist who can address your needs effectively and enhance the user experience, let's connect and discuss how I can contribute to your team.

🇺🇸Jersey City, United States$20/hr80% JSSSince Jun 2026

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 3.4 months active (since Jul 2026)

World#29,017 / 412k
🇺🇸Country#5,813 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $5.6k

Total earnings
$5.7k

Billed in all: $6.3k

World#244,041 / 412k
🇺🇸Country#38,493 / 62.1k
Per project
$5.7k

$5.6k in the last 6 months

World#30,554 / 412k
🇺🇸Country#5,048 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$6.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.1k$6.2k$6.3k$6.4kOct 9Oct 24Nov 8

Skill rankings: Top 8% in Server

Ranked by MRR among everyone on Upwork with the skill.

  1. #80Server1,052 freelancers · 🇺🇸 #20Top 8%
  2. #200Tech & IT2,238 freelancers · 🇺🇸 #35Top 9%
  3. #515Phone Communication6,538 freelancers · 🇺🇸 #95Top 8%
  4. #1,066Technical Support11,267 freelancers · 🇺🇸 #90Top 9%
  5. #3,105Customer Service37,167 freelancers · 🇺🇸 #346Top 8%