Angela A.
Health Care CSR | GHL Sales Caller & Appointment Setter | Shopify
𝗖𝗼𝗹𝗱 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 & 𝗦𝗮𝗹𝗲𝘀 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 ✅ 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗼𝗻 𝗪𝗲𝗲𝗸𝗲𝗻𝗱𝘀 ✅ 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗦𝘁𝗮𝗿𝘁 𝗪𝗶𝘁𝗵𝗶𝗻 𝟮𝟬 𝗠𝗶𝗻𝘂𝘁𝗲𝘀 ✅ 5𝟬+ 𝗛𝗼𝘂𝗿𝘀 𝗣𝗲𝗿 𝗪𝗲𝗲𝗸 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 Need someone who can pick up the phone, start real conversations, handle objections, qualify prospects, book appointments, and consistently follow up until opportunities move forward? That’s where I come in. I’m a Cold Caller, Appointment Setter, Sales Representative, and Customer Support Specialist with 10+ years of BPO experience and 3+ years of freelance experience. I specialize in outbound calling, B2B and B2C sales, appointment setting, prospect qualification, objection handling, customer support, and follow-up. I’ve worked across multiple industries including Insurance, Aesthetics & Med Spas, Medical Clinics & Healthcare, Real Estate, Construction, E-commerce, and AI Products & Services. I focus on real conversations and conversions, not simply hitting a call quota. 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗛𝗘𝗟𝗣 𝗬𝗢𝗨 𝗪𝗜𝗧𝗛 📞 𝗖𝗢𝗟𝗗 𝗖𝗔𝗟𝗟𝗜𝗡𝗚 & 𝗢𝗨𝗧𝗕𝗢𝗨𝗡𝗗 𝗦𝗔𝗟𝗘𝗦 • B2B & B2C cold calling • Outbound sales campaigns • Prospect qualification • Decision-maker conversations • Sales presentations • Objection handling & rebuttals • Follow-up calls • Customer acquisition • Sales conversations • Re-engaging existing prospects 📅 𝗔𝗣𝗣𝗢𝗜𝗡𝗧𝗠𝗘𝗡𝗧 𝗦𝗘𝗧𝗧𝗜𝗡𝗚 • Qualified appointment booking • Sales and discovery call scheduling • Prospect follow-up • SMS & email follow-up • Appointment confirmations • No-show follow-up • Calendar scheduling • CRM updates • Pipeline management 💬 𝗦𝗔𝗟𝗘𝗦 & 𝗢𝗕𝗝𝗘𝗖𝗧𝗜𝗢𝗡 𝗛𝗔𝗡𝗗𝗟𝗜𝗡𝗚 • Gatekeeper navigation • Decision-maker conversations • Price objections • “Not interested” rebuttals • “Send me information” responses • “We already have a provider” objections • Competitor objections • Assumptive closing • Needs-based selling • Follow-up and closing conversations 🏢 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜 𝗛𝗔𝗩𝗘 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 𝗪𝗜𝗧𝗛 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 Outbound calling, prospect qualification, follow-up, customer communication, and appointment setting. 𝗔𝗲𝘀𝘁𝗵𝗲𝘁𝗶𝗰𝘀 & 𝗠𝗲𝗱 𝗦𝗽𝗮𝘀 Consultation booking, customer engagement, lead follow-up, reactivation, and outbound sales communication. 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 & 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 Practice outreach, provider communication, appointment setting, patient/customer engagement, and healthcare sales support. 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲 Cold calling, prospect communication, qualification, follow-up, and appointment setting. 𝗖𝗼𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻 B2B calling, contractor/business outreach, qualification, follow-up, and appointment setting. 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 Customer support, account assistance, order support, customer communication, and sales support. 𝗔𝗜 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 Cold outreach, product introduction, prospect qualification, objection handling, and appointment setting. 💬 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 • Inbound & outbound calls • Phone, email & chat support • Customer retention • Issue resolution • Account support • Escalation handling • Customer follow-up • Professional customer communication 🛠️ 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: RingCentral | Quo | Telex | Nextiva | Adversus | 8x8 Work | CloudTalk | Dialpad | 3CX | Aircall 𝗖𝗥𝗠 & 𝗦𝗮𝗹𝗲𝘀: GoHighLevel | HubSpot | Pipedrive | Close 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆: Microsoft 365 | Google Workspace | Google Sheets | Slack | Microsoft Teams | Zoom 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲: Canva | CapCut 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 & 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴: eClinicalWorks (eCW) | Square Appointments 𝗪𝗛𝗬 𝗛𝗜𝗥𝗘 𝗠𝗘? ✓ 10+ years of BPO experience ✓ 3+ years of freelance experience ✓ B2B & B2C sales experience ✓ Strong cold calling and appointment-setting background ✓ Confident speaking with owners and decision-makers ✓ Strong objection handling and rebuttal skills ✓ Experienced with high-volume outbound campaigns ✓ KPI and results-focused ✓ Fast learner and adaptable to new industries ✓ Comfortable working from scripts while keeping conversations natural ✓ Strong CRM and follow-up discipline ✓ Able to work independently with minimal supervision ✓ Professional English communication ✓ Comfortable working US-based schedules I don't just make calls. I move conversations forward. 𝗖𝗔𝗟𝗟 → 𝗖𝗢𝗡𝗡𝗘𝗖𝗧 → 𝗤𝗨𝗔𝗟𝗜𝗙𝗬 → 𝗛𝗔𝗡𝗗𝗟𝗘 𝗢𝗕𝗝𝗘𝗖𝗧𝗜𝗢𝗡 → 𝗕𝗢𝗢𝗞 → 𝗙𝗢𝗟𝗟𝗢𝗪 𝗨𝗣 → 𝗖𝗢𝗡𝗩𝗘𝗥𝗧 If you’re looking for a Cold Caller, Appointment Setter, Sales Representative, or Customer Support Specialist who can confidently represent your brand, handle real conversations, overcome objections, and turn prospects into opportunities, I’m ready to get started. Let’s turn conversations into appointments and appointments into sales.
Earnings and projects
Last 6 months ÷ 4.5 months active (since Jun 2026)
Last 6 months: $5.7k
Billed in all: $6,086$6.1k
$1.1k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 12% in Cold Calling
Ranked by MRR among everyone on Upwork with the skill.
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