Aina B.
Customer service
Customer Support Spécialist | French and English C1 | E-commerce and Ticketing support •Bilingual customer support spécialist ( French and english C1 ) •Experience with Polène ( Luxury & E-commerce ) , Wandercraft and Viagogo/Stubhub •Email, chat and phone support •Order tracking , returns and delivery assistance •Ticketing support & complain resolution • Data entry & Administrative support • Proficient with Zendesk, shopify , Salesforce, Twilio , Bridge, Notion , CSTools, mayday, ... •Advanced Microsoft and World & Excel skills • Fast learner & problem solver • Reliable , professionnal , detail-oriented & Results-driven
Earnings and projects
Last 6 months ÷ 4.9 months active (since Jun 2026)
Last 6 months: $8.9k
Billed in all: $9,811$9.8k
$4.5k in the last 6 months
Across 3 contracts
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Proofreading
Ranked by MRR among everyone on Upwork with the skill.
- #8Audio Services113 freelancers · 🇲🇬 #1Top 7%🇲🇬#1 of 1
- #76A+ Content714 freelancers · 🇲🇬 #1Top 11%🇲🇬#1 of 1
- #172Community Management2,973 freelancers · 🇲🇬 #5Top 6%🇲🇬#5 of 66
- #419Scheduling6,335 freelancers · 🇲🇬 #2Top 7%🇲🇬#2 of 7
- #423Phone Communication6,538 freelancers · 🇲🇬 #4Top 6%🇲🇬#4 of 15
- #517Proofreading14,990 freelancers · 🇲🇬 #1Top 3%🇲🇬#1 of 28
- #864Technical Support11,267 freelancers · 🇲🇬 #2Top 8%🇲🇬#2 of 16
- #928Email Communication14,123 freelancers · 🇲🇬 #4Top 7%🇲🇬#4 of 50