Sofia L.

Hi, I'm Sofia! I'm a bilingual (English-Spanish) Virtual Assistant with 8+ years of experience helping professionals and business owners stay organized, manage daily operations, and take administrative work off their plate. I'm a natural multitasker who genuinely enjoys solving problems — give me something messy or unclear, and I'll figure out how to make it work. My background includes over 4 years supporting a U.S.-based law firm remotely, where I managed high-volume client communication (30-50 daily calls/emails), handled confidential information, and kept complex processes running accurately and on schedule. That experience built a strong foundation in discretion, precision, and working independently — skills I now bring to my own virtual assistant practice, where I support business owners with flexible, ongoing administrative support. Here's how I can help you: Calendar & schedule management Email and client communication Data entry & records management Document coordination & organization Client intake & onboarding support General administrative & operational support Tools I work with: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, PowerPoint), Zoom, Clio, ChatGPT, Claude, and Canva — and I'm a quick learner on new platforms and systems. I adapt quickly to new tools and workflows, and I'm comfortable working across time zones with minimal supervision. I'm new to Upwork specifically, but not to this kind of work — I bring years of real, hands-on experience and I'm looking forward to building long-term working relationships here. Whether you need ongoing support or help getting more structure into your day-to-day, I'd love to connect and talk about what you need. Let's chat!