Christelle Sheeny Z.
Customer Service & Tech Support | Property Management, AppFolio
I optimize customer service operations with over 8 years of experience in delivering top-tier support and resolving complex issues. My background as a Field Coordinator equips me with strong organizational and operational skills, ensuring seamless processes across cross-functional teams. I have a proven track record in leading teams to enhance service quality and significantly improve customer satisfaction. My experience includes roles as a Customer Support Supervisor and Technical Support Representative, where I developed effective strategies to uplift team performance and optimize workflows. If you are looking for someone who can drive exceptional customer experiences while streamlining operations, I’m ready to help elevate your support system to the next level. Let’s connect and discuss how I can contribute to your success.
Earnings and projects
Last 6 months ÷ 4.9 months active (since Jun 2026)
Last 6 months: $4.4k
Billed in all: $4,719$4.7k
$4.4k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 19% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
- #7,179Customer Service37,167 freelancers · 🇵🇭 #3,956Top 19%🇵🇭#3,956 of 18,590