Michelle B.
8+ YEARS | Network & System Admin | Native English Speaker
Based in Canada, I’m an IT Support Specialist and Systems Administrator with 10+ years of experience supporting enterprise environments. Whether you need Help Desk support, Desktop Support, System Administration, Microsoft 365 administration, or endpoint management, I can help. Core Skills & Expertise: IT Support & Technical Support Help Desk & Service Desk Operations Desktop Support (Windows & macOS) Systems Administration Microsoft 365 / Office 365 Administration Active Directory & Azure AD (Entra ID) Identity & Access Management (IAM) User Account Provisioning & Access Management Exchange Online Administration Microsoft Intune & Endpoint Management Device Deployment & Device Management Remote Support & Troubleshooting Incident, Problem & Ticket Management IT Service Management (ITSM) Patch Management & Vulnerability Remediation SaaS Application Support IT Operations & End-User Support PowerShell Automation & Scripting Hardware, Software & Network Troubleshooting Onboarding & Offboarding Asset & Inventory Management Documentation & Process Improvement
Earnings and projects
Last 6 months ÷ 4.3 months active (since Jun 2026)
Last 6 months: $2.7k
Billed in all: $2,890$2.9k
$887 in the last 6 months
Across 4 contracts
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Network Security
Ranked by MRR among everyone on Upwork with the skill.
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