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Kelli L.

Kelli L.

Office Management | Customer Service & Tech Support | Vet Medicine

I have 18 years of customer service, scheduling, and management experience. In my current role with Care Connectors Medical Group, I specialize in scheduling wellness visits and providing efficient, compassionate support to members. I’m highly organized, dependable, and experienced in managing high-volume interactions while maintaining accuracy and excellent customer service.

🇺🇸Blairsville, United States$20/hr90% JSS5.00 (1)Since Jun 2026

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 4.6 months active (since Jun 2026)

World#14,915 / 412k
🇺🇸Country#3,776 / 62.1k
Revenue, last 30 days
$3.6k

Last 6 months: $12k

World#9,527 / 412k
🇺🇸Country#2,633 / 62.1k
Total earnings
$13k

Billed in all: $14k

World#177,087 / 412k
🇺🇸Country#28,598 / 62.1k
Per project
$4.2k

$4.2k in the last 6 months

World#40,925 / 412k
🇺🇸Country#6,830 / 62.1k
Projects, last 6 months
3

Across 5 contracts

20% fixed80% hourly
World#66,481 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
3

Across 5 contracts

20% fixed80% hourly
World#304,142 / 412k
🇺🇸Country#44,018 / 62.1k

Earnings, last 30 days

$14k+$3.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10k$12k$14k$16kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Records Management376 freelancers · 🇺🇸 #6Top 3%
  2. #61Appointment Scheduling3,126 freelancers · 🇺🇸 #13Top 2%
  3. #65Microsoft Teams1,293 freelancers · 🇺🇸 #18Top 5%
  4. #91Calendar Management4,894 freelancers · 🇺🇸 #27Top 2%
  5. #116HIPAA1,315 freelancers · 🇺🇸 #30Top 9%
  6. #150Payroll Accounting2,679 freelancers · 🇺🇸 #69Top 6%
  7. #166Google Workspace6,041 freelancers · 🇺🇸 #51Top 3%
  8. #169Phone Communication6,538 freelancers · 🇺🇸 #61Top 3%