Naomi D.

I help directors, founders, and principals get their time back. I own the work around their priorities: calendars, inboxes, meetings, client communication, and follow-through, while keeping them informed of every change. Most recently, I was the sole support professional for an international corporate law firm serving conglomerates, NGOs, microfinance institutions, and international law firms in five countries. I covered executive support, office management, billing, payroll, and business development for the principal attorney and a 15- to 20-person legal team. I filtered every inbound client communication, built the matter tracker the principal attorney used to see what was on track or at risk, and documented workflows the firm kept using after my engagement ended. Today, I provide remote executive and client support. I manage calendars and meeting documentation for two nonprofit communications directors, handle participant calls and recruitment for a clinical research institute, and support a CPA firm with bookkeeping and records. Earlier, I took over a technology consulting founder’s client acquisition and relationship management, and supported clients and teams in healthcare, accounting, and property management. What I bring: Executive calendar, inbox, and priority management Meeting preparation, notes, and action item follow-through Client relations, intake, and issue resolution Billing, invoicing, payroll, and bookkeeping support CRM and pipeline management (HubSpot certified) Confidential handling of legal, financial, and HIPAA-regulated records Tools: Gmail, Outlook, Google Workspace, Microsoft 365, Slack, Asana, Notion, HubSpot, Zendesk, Zoom, Canva, Claude, ChatGPT Bilingual in English and Amharic. Open to remote Executive Assistant, Virtual Assistant, and Client Relations roles.