Sheela B.

⭐ 5.0 on Upwork · Claude API, ChatGPT & GoHighLevel (GHL) automation · 10+ years in production API engineering I build AI automations with Claude and ChatGPT that hold up in production, not demos that break in week two. Most AI integrations fail on everything around the model: retries, rate limits, token cost, logging, and knowing when the output is wrong. A decade in mission-critical API and infrastructure engineering at JPMorgan Chase and First Republic Bank taught me to design for failure first. That's what makes an AI workflow something you trust instead of something you babysit. WHAT I BUILD ✅ Claude API & ChatGPT (OpenAI API) integrations – production-grade Python and Node.js services with error handling, retries, validation and per-request cost controls ✅ GoHighLevel (GHL) AI automation – AI lead qualification, follow-up and appointment-setting agents inside GHL, synced with your pipelines, tags and workflows via the GHL API and webhooks ✅ AI agents & workflow automation – multi-step agents using LangChain and MCP (Model Context Protocol), plus low-code automation in n8n and Make when that's the faster path ✅ AI integration with your existing stack – CRMs (GoHighLevel, Airtable), ticketing, databases, internal APIs and business automation platforms ✅ RAG systems – chat over your documents, contracts, tickets or knowledge base with real citations, on Pinecone or pgvector ✅ Internal AI tools – document processing, data extraction, classification, report generation, support and ticket triage ✅ AI ops – deployment on AWS (Bedrock, Lambda, EKS), monitoring, evals and dashboards so you can see what the model is doing and what it costs RECENT WORK Client-facing AI assistant built on the Claude API (5.0) AI lead qualification agent for GoHighLevel – Claude API + GHL CRM sync AI lead follow-up automation system inside GHL Enterprise chatbot with secure RAG and knowledge retrieval AI agents, workflow automation and integrations for an ops team (5.0 – "production-first mindset" was the client's words) WHY CLIENTS KEEP ME Banking reliability background – I design for the failure path, not just the happy path I flag risk early and tell you when AI is the wrong tool for the problem You get working software plus the monitoring to prove it's working Clear, fast communication – 0–4 hour response, native English BEST FIT Teams with a repetitive, high-volume process – support, ops, finance, sales, back office – who want it automated properly with Claude, ChatGPT or GoHighLevel, with a human in the loop where it matters. Send me the process you want automated and I'll tell you straight whether it's worth building. Tech: Claude API · OpenAI API / ChatGPT · GoHighLevel (GHL) · Python · Node.js · LangChain · MCP · RAG · Pinecone · pgvector · FastAPI · n8n · Make · Airtable · AWS (Bedrock, Lambda, EKS) · Docker · Kubernetes · Terraform · Prometheus · Grafana · CI/CD