Paula R.

I help teams turn ambiguous problems into clear plans and confident decisions. With 10+ years across consumer, enterprise, and healthcare, including work with MAANG and Fortune 500 companies, I work at the intersection of research and program management, designing the study and running the operation that delivers it on time and on budget. My background is a little unusual, and that's the value: a foundation in clinical social work and public administration means I approach projects holistically, with real fluency in people, policy, and systems. I've led research across qual, quant, and mixed methods, and I've managed complex programs end to end, scoping, stakeholder alignment, timelines, and delivery. As a former Program Director, I directed a portfolio exceeding $10M and built scalable frameworks across multiple settings, taking underperforming metrics to top-tier outcomes. I've partnered with MAANG-scale product teams and Fortune 500 organizations, holding delivery to a high standard while keeping teams motivated and on track. Whether you need a researcher to uncover what your users actually need, or a project manager to herd the moving pieces and ship it, I can bridge people, policy, and technology to move your work forward. Let's talk.