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Sara S.
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Sara S.

German Customer Support | Order Management | Email Support

I’m a native German speaker with several years of experience in customer service and order management. In my previous role, I was responsible for processing customer orders, handling customer inquiries via email, resolving customer issues and working closely with different departments to ensure smooth and efficient processes. One of my biggest strengths is customer communication. I was regularly praised for my friendly, professional and solution-oriented approach, which was also highlighted in my performance reviews. I always aim to make customers feel heard while finding an efficient solution to their concerns. I can support you with: • German customer support • Email & written customer support • Order management & order processing • Customer complaints & problem-solving • Administrative tasks I’m reliable, organized, detail-oriented and highly committed to my work. I’m passionate about providing excellent customer service and genuinely enjoy helping people. I approach every task with dedication, care and a strong sense of responsibility. I always give my best, pay attention to detail and strive to deliver high-quality work. I take pride in being someone my clients can rely on and always aim to go the extra mile when needed. I enjoy helping customers and finding the best solution for every situation. If you’re looking for someone who can provide professional and friendly German customer support, I’d be happy to support your business. I look forward to working with you!

🇩🇪Regensburg, Germany$27/hr100% JSS5.00 (2)Since Jun 2026

Earnings and projects

MRR
$614

Last 6 months ÷ 4.1 months active (since Jul 2026)

World#69,276 / 412k
🇩🇪Country#488 / 3,842
Revenue, last 30 days
$438

Last 6 months: $2.5k

World#66,278 / 412k
🇩🇪Country#438 / 3,842
Total earnings
$2.5k

Billed in all: $2.8k

World#313,279 / 412k
🇩🇪Country#2,794 / 3,842
Per project
$505

$624 in the last 6 months

World#181,761 / 412k
🇩🇪Country#1,721 / 3,842
Projects, last 6 months
4

Across 5 contracts

20% fixed80% hourly
World#51,815 / 412k
🇩🇪Country#400 / 3,842
Projects in all
5
20% fixed80% hourly
World#266,044 / 412k
🇩🇪Country#2,485 / 3,842

Earnings, last 30 days

$2.8k+$438 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$2,250$2,500$2,750$3,000Oct 9Oct 24Nov 8

Skill rankings: Top 14% in German

Ranked by MRR among everyone on Upwork with the skill.

  1. #21LiveAgent87 freelancers · 🇩🇪 #1Top 24%
  2. #258German1,804 freelancers · 🇩🇪 #67Top 14%
  3. #323Order Management1,128 freelancers · 🇩🇪 #1Top 29%
  4. #795Order Processing2,648 freelancers · 🇩🇪 #1Top 30%
  5. #1,179Email Management4,968 freelancers · 🇩🇪 #4Top 24%
  6. #1,848Phone Communication6,538 freelancers · 🇩🇪 #3Top 28%
  7. #1,915CRM Software8,314 freelancers · 🇩🇪 #9Top 23%
  8. #3,363Email Communication14,123 freelancers · 🇩🇪 #11Top 24%