Ilani E.
Customer Service & Tech Support|English spanish Administrative Support
I have a background in Business Administration and Management, with hands-on experience in cold calling, customer service, administrative support, and audio recording. Through these experiences, I have developed strong communication, active listening, and interpersonal skills, as well as the ability to handle phone-based interactions professionally and effectively. My experience with cold calling has helped me become comfortable speaking with different types of people, asking the right questions, maintaining conversations, and communicating clearly in a professional environment. As an audio recorder, I have also developed strong attention to detail, accuracy, and the ability to carefully listen and capture information. I am bilingual in English and Spanish, adaptable, organized, and a quick learner. I work well in fast-paced environments and enjoy interacting with people, solving problems, and contributing to a team. I am always looking for opportunities to grow professionally and apply my skills in a role where communication, empathy, and attention to detail are essential.
Earnings and projects
Last 6 months ÷ 4.3 months active (since Jun 2026)
Read daily since Nov 3, under 30 days
Billed in all: $1,148$1.1k
$260 in the last 6 months
Earnings, last 30 days
Tracked from Nov 3, 2026.
Skill rankings: Top 18% in Writing
Ranked by MRR among everyone on Upwork with the skill.
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