Nicole S.
Virtual Assistant / Administrative Assistant
I am a Commercial Engineering graduate with honors and over three years of experience in customer service, administrative support, sales, and client relations. I have worked in healthcare, call centers, higher education, and commercial environments, helping clients, solving problems, and ensuring smooth operations. My strengths include communication, organization, multitasking, and delivering excellent customer experiences in both English and Spanish. I can help with: • Customer Service & Customer Support • Virtual & Administrative Assistance • Email and Calendar Management • Data Entry & Record Keeping • Appointment Scheduling • Client Communication • Complaint Resolution • Sales Support & Follow-Up • English-Spanish Communication • Organization & Time Management • Problem Solving and Team Collaboration
Earnings and projects
Last 6 months ÷ 2.3 months active (since Aug 2026)
Last 6 months: $2k
Billed in all: $2,154$2.2k
$2k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 15% in Sales & Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #42Team Alignment214 freelancers · 🇧🇴 #2Top 20%🇧🇴#2 of 3
- #96Complaint Management355 freelancers · 🇧🇴 #2Top 27%🇧🇴#2 of 2
- #171Problem Resolution837 freelancers · 🇧🇴 #2Top 20%🇧🇴#2 of 6
- #259Call Center Management1,271 freelancers · 🇧🇴 #4Top 20%🇧🇴#4 of 5
- #525Sales & Marketing3,430 freelancers · 🇧🇴 #3Top 15%🇧🇴#3 of 4
- #531Client Management2,926 freelancers · 🇧🇴 #3Top 18%🇧🇴#3 of 7
- #4,057Customer Support20,101 freelancers · 🇧🇴 #20Top 20%🇧🇴#20 of 42
- #4,565Virtual Assistance29,113 freelancers · 🇧🇴 #20Top 16%🇧🇴#20 of 52