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Jennifer G.

Jennifer G.

Customer Service

ngual English-Spanish customer service professional with over 10 years of experience providing exceptional support through phone, chat, and email. Strong communication skills, excellent listening abilities, and extensive experience handling complex customer interactions and quality assurance. Detail-oriented, fast learner, and highly organized with the ability to multitask in fast-paced environments.

🇲🇽Hermosillo, Mexico$6/hr40% JSSSince Jul 2026

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 3.6 months active (since Jul 2026)

World#39,116 / 412k
🇲🇽Country#520 / 3,563
Revenue, last 30 days
$1.4k

Last 6 months: $4.5k

World#32,332 / 412k
🇲🇽Country#460 / 3,563
Total earnings
$4.5k

Billed in all: $4.8k

World#263,634 / 412k
🇲🇽Country#2,385 / 3,563
Per project
$4.5k

$4.5k in the last 6 months

World#38,502 / 412k
🇲🇽Country#469 / 3,563
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇲🇽Country#955 / 3,563
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇲🇽Country#2,774 / 3,563

Earnings, last 30 days

$4.8k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3k$4k$5kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Phone Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #853Phone Communication6,538 freelancers · 🇲🇽 #32Top 13%
  2. #1,685Technical Support11,267 freelancers · 🇲🇽 #32Top 15%
  3. #1,739Online Chat Support11,527 freelancers · 🇲🇽 #24Top 15%
  4. #2,165Email Support14,954 freelancers · 🇲🇽 #25Top 14%
  5. #4,925Customer Service37,167 freelancers · 🇲🇽 #118Top 13%