Cedric Errol Jay Y.
Financial Customer Support | Virtual Assistant | Customer Service
I am a Customer Support Specialist and Virtual Assistant with over 7 years of experience supporting clients in the financial, retail, and healthcare industries. I specialize in customer service, financial account support, administrative tasks, appointment scheduling, and resolving customer concerns through phone, email, and live chat. Known for being organized, detail-oriented, and dependable, I adapt quickly to new systems and consistently deliver accurate, professional, and customer-focused support. My goal is to help businesses improve customer satisfaction, streamline daily operations, and provide reliable support that contributes to their success.
Earnings and projects
Last 6 months ÷ 2, the fewest it counts (since Sep 2026)
Read daily since Nov 3, under 30 days
Billed in all: $1,061$1.1k
$1k in the last 6 months
Earnings, last 30 days
Tracked from Nov 3, 2026.
Skill rankings: Top 22% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
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