Larissa Millard V.

Is your business losing time to tasks that someone else could handle better and faster? I help busy professionals and healthcare businesses stay organized, responsive and running smoothly through reliable virtual assistance and customer service support that keeps everything on track. How I can support your business: - Customer Service: empathetic, professional communication with clients and patients - Virtual Assistance: email management, calendar coordination and daily admin tasks - Scheduling Support: organizing appointments and keeping everything on time - Administrative Tasks: spreadsheets, documentation and workflow organization What makes me different is my background. After 2 years working as a Virtual Assistant and Customer Service Representative with oncology patients, I developed something most VAs do not have: the ability to stay calm under pressure, communicate clearly with professionals and handle sensitive situations with empathy and precision. That same attention to detail and care now goes into every task I manage for my clients. TECHNICAL SKILLS ✓ Communication & Support: Email, Slack, Zoom and Google Meet ✓ Organization & Workflow: Google Workspace, Microsoft Office, Excel and Google Sheets ✓ Scheduling & Admin: Google Calendar, Outlook and Square App ✓ AI & Productivity: ChatGPT and Canva ✓ Healthcare Background: Patient Communication, Multidisciplinary Team Coordination and Case Management If you are looking for someone organized, reliable and genuinely committed to making your day easier, let us talk.